GET TECH SUPPORT

Click here for
LIVE CHAT
SYSTEM

Start a live chat session with a member of our help desk team.

Click here for
SERVICE DESK
REMOTE

This allows remote access to your system by our help desk team.

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GET TECH SUPPORT FOR ALLIED POWER

Click here to see tech support options for Allied Power.

How to Get IT Support

How do I get computer support during normal business hours?

Our hours of operation are from 8:00am to 5:00pm Monday through Friday, except major holidays.
Our Service Desk is available from 7:00am to 6:00pm Monday through Friday, except major holidays.
Contact our support team, using one of the four options below.
If it is an EMERGENCY, please inform the dispatcher!
Get Emergency IT Support

How do I get emergency support outside of normal business hours?

If you have an emergency outside of normal business hours, please call our 24-hour answering service at (225) 338-6846

.  The 24-hour answering service will contact our on-call engineer.

Note: When using this service, after hours rates will apply. Customers with contracts will receive priority service and a response time. Unfortunately, we cannot guarantee a response time for customers without a contract.