How do I get computer support during normal business hours?
Our hours of operation are from 8:00am to 5:00pm Monday through Friday, except major holidays.
Our Service Desk is available from 7:00am to 6:00pm Monday through Friday, except major holiday.
Contact our support team, using one of the four options below.
If it is an EMERGENCY, please inform the dispatcher!
How do I get emergency support outside of normal business hours?
If you have an emergency outside of normal business hours, please call our 24-hour answering service at (225) 338-6846. The 24-hour answering service will contact our on-call engineer.
Note: When using this service, after hours rates will apply. Customers with contracts will receive priority service and a response time. Unfortunately, we cannot guarantee a response time for customers without a contract.
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