How do I get computer support during normal business hours?
Hours of operation are from 8:00am to 5:00pm Monday through Friday, except weekends and holidays.
Contact our support team, using one of the four options below.
If it is an EMERGENCY, please inform the dispatcher!
- Click here for LIVE SUPPORT or
- Email us at firstname.lastname@example.org or
- Submit a service request through our customer portal or
- Call us at 225-296-0399 ext. 7
How do I get emergency support outside of normal business hours?
If you have an emergency outside normal business hours, please use the following process:
- Call our 24-hour answering service at 225-338-6846.
The 24-hour answering service will contact our on-call engineer.
Note: When using this service, after hours rates will apply. Customers with contracts will receive priority service and a response time. Unfortunately, we cannot guarantee a response time for customers without a contract.