Tech Support

How do I get computer support during normal business hours?

Hours of operation are from 8:00am to 5:00pm Monday through Friday, except weekends and holidays.

Contact our support team, using one of the four options below.

If it is an EMERGENCY, please inform the dispatcher!

How do I get emergency support outside of normal business hours?

If you have an emergency outside normal business hours, please use the following process:

  • Call our 24-hour answering service at 225-338-6846.

The 24-hour answering service will contact our on-call engineer.

Note: When using this service, after hours rates will apply. Customers with contracts will receive priority service and a response time. Unfortunately, we cannot guarantee a response time for customers without a contract.