How do I get computer support during normal business hours?
Hours of operation are from 8:00am to 5:00pm Monday through Friday, except weekends and holidays.
Contact our support team, using one of the four options below.
If it is an EMERGENCY, please inform the dispatcher!
Click here for LIVE SUPPORT or
Email us at email@example.com or
Submit a service request through our customer portal or
Call us at 225-296-0399 ext. 7
How do I get emergency support outside of normal business hours?
If you have an emergency outside normal business hours, please use the following process:
Call our 24-hour answering service at 225-338-6846.
The 24-hour answering service will contact our on-call engineer.
Note: When using this service, after hours rates will apply. Customers with contracts will receive priority service and a response time. Unfortunately, we cannot guarantee a response time for customers without a contract.